Provider Information

Service provider

• Name: OMA IT Solutions, trading as "OMA".
• Legal form: Sole proprietorship.
• Platform: TicketsNile at www.ticketsnile.com.
• Address: 31 ش صالح أبو رحيل، النحال أول، الزقازيق.
• Commercial register: 157529 (الزقازيق)، 209188 (الإسكندرية).
• Tax registration number: 544-646-460.
• ITIDA licence (Information Technology Industry Development Agency): 2120.
• Email: info@oma.com.eg.
• Phone: —.

Hosting and software

• The platform is hosted on servers rented from Contabo GmbH in Germany.
• It runs on the open-source pretix system, with add-ons and customisation by OMA.

Nature of the service

OMA is a technical provider, not the organizer or seller of the events published on the platform. Each organizer's details appear on its event page, and the organizer is the party to answer questions about the event and refund requests.

How to reach us

• General questions and support: info@oma.com.eg, — or the Contact page. Organizers request support from their dashboard.
• Personal data requests: info@oma.com.eg, with "Personal data" in the subject.
• Reports: see the Report page.
• Authorities: send requests in writing to the address above or by email.

Legal documents

• General terms of use
• Privacy policy
• Cookie policy
• Fees and fair use policy
• Organizer terms
• Cancellation and refund policy
• Prohibited content and events policy
• Data processing addendum
• Reporting illegal content

The Arabic text of all these documents is the original.