Prohibited Content and Events Policy

Prohibited events

• Events that break Egyptian law, public order or public morals.
• Gambling, lotteries and betting.
• Fake events, or selling tickets to an event the organizer has no right to organise or sell.
• Publishing without the permission of the venue owner or the real event owner.
• Events that need a licence or permit the organizer has not obtained.
• Labelling a public event as private to avoid a licence or tax.

Prohibited content

• Content that incites hatred, violence or discrimination.
• Pornographic content.
• Impersonating a person or organisation.
• Misleading information about the event, its price, performers or accreditation.
• Content infringing others' rights, such as images, music, marks or artist names used without permission.
• Promotion of products or services that by law need an approval the organizer does not have, such as medical and pharmaceutical promotion.
• Other people's personal data without a lawful basis.

Prohibited technical use

• Attempting to breach the platform or exceed permissions, or testing for vulnerabilities without written permission.
• Scraping data, or abnormal automated traffic.
• Sending unsolicited messages through the platform.
• Forging tickets or tampering with their codes.
• Reselling the service or using it to build a competing service.

What we do

• We do not review events before publication, but we act when we detect a violation or receive a serious report or a request from a competent authority.
• We may remove content, stop an event's sales, or suspend the account.
• We tell the organizer the reason and give it three working days to fix the violation, except in urgent, dangerous or obviously fraudulent cases, or on an authority's request.
• Tickets issued before suspension remain valid unless an authority requires otherwise or the event itself is fraudulent.
• We cooperate with competent authorities as the law requires, and disclose buyers' data only under a reasoned judicial order or a legal obligation.

To report a violation, use the Report page.