Managing refunds & cancellations
You can cancel an order or refund it fully or partially from the dashboard.
- Open "Orders" and select the order.
- To cancel the order click "Cancel"; to refund click "Refund" and set the amount.
- If payment was via an online gateway, the refund goes back through that same gateway per its policy.
- The attendee automatically receives a notification of the cancellation or refund.