TicketsNile
Events Features Pricing About us Contact us
Log in
Log in as organizer Log in as user
Create organizer account العربية

Help Center › Managing & operations

Managing refunds & cancellations

You can cancel an order or refund it fully or partially from the dashboard.

  1. Open "Orders" and select the order.
  2. To cancel the order click "Cancel"; to refund click "Refund" and set the amount.
  3. If payment was via an online gateway, the refund goes back through that same gateway per its policy.
  4. The attendee automatically receives a notification of the cancellation or refund.
← Sales dashboard & reporting Door check-in with the QR scanner →
All articles
TicketsNile

TicketsNile is a complete Egyptian event-ticketing platform, built by OMA IT Solutions to help organizers create their events and sell secure e-tickets with zero complexity. We provide encrypted QR tickets, local and global payment gateways, and a real-time analytics dashboard — engineered for stability and security. All of it free, with full Arabic support.

Explore

  • Events
  • Features
  • Pricing
  • Help Center
  • Contact us
  • Create organizer account
  • About us

Policies

  • Privacy policy
  • Terms of use
  • Fair use

Follow us

facebook youtube instagram linkedin
  • ✉ info@oma.com.eg
© TicketsNile