privacy policy

1. Data We Collect

We collect the data necessary to provide the best possible ticket booking and event organization service. This includes: basic contact details (such as name, email, and WhatsApp number provided upon registration), event details, and secure payment information, which is processed entirely through our authorized, encrypted payment gateways.

2. How we use your data

We use your data for the following purposes: to confirm bookings and issue and send you electronic tickets; to communicate with you regarding event updates; to enhance platform performance and protect against fraud; and for internal statistical purposes to improve the user experience.

3. Data Sharing and Protection

The TicketsNile platform is committed to protecting the privacy of your data using the highest standards of technical security. We do not sell or rent your personal data to any third parties. Essential ticket booking information is shared only with the organizer of the event for which you registered, enabling them to verify your identity upon entry.

4. Cookies

We use cookies to improve website performance, remember your preferences, and provide a personalized, smoother browsing experience. You can adjust your browser settings to reject cookies, but doing so may affect the proper functioning of certain website features.